How Fun Is It To Work For You?

When my oldest son was little, I found myself coaching one of his baseball teams. During one game, I noticed a pattern. The kids in the on-deck circle looked terrified. It was as if they were awaiting their turn on the gallows. I saw this look in their eyes, child after child.

Are Your People All In?

Think of a time you were all in. Perhaps it was on a sports team, or a cheerleading squad; maybe you were serving as a volunteer in your community; or maybe it was at work. Have you ever considered why you were so fired up? It was no accident.

Standards vs. Rules

This year at the Chick-fil-A LeaderCast, Coach Krzyzewski from Duke University made a presentation about his approach to leading some of the world’s best athletes – the US Olympic Team. If you don’t know about Coach “K,” he has more wins than any coach in Division 1 college basketball history.

5 Tips to Help Your Team Be More Creative

In today’s challenging economic times, creative thinking is more valuable than ever. Not creative for creativity’s sake – creativity to solve real business problems. Many of the ideas of the past are no longer relevant. As a seasoned leader shared with me recently, “The half-life of ideas is decreasing rapidly.” So what’s our response?

6 Opportunities for the New Leader

I’ve worked at one of America’s great companies, Chick-fil-A, Inc., my entire career. During my time here, I’ve had 7 different jobs… so far! My latest assignment came just a few weeks ago; I’ll be leading a new team: Organizational Effectiveness. In a recent interview, I was asked about my approach to a new role. Prior to that question, I’d never tried to capture my thoughts on this topic.

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