If you were hit by a bus tomorrow, who would step in and take your place? That’s the question we asked recently during a full day succession planning conversation – it's a bit morbid, but extremely helpful.
I’ve worked at one of America’s great companies, Chick-fil-A, Inc., my entire career. During my time here, I’ve had 7 different jobs… so far! My latest assignment came just a few weeks ago; I’ll be leading a new team: Organizational Effectiveness. In a recent interview, I was asked about my approach to a new role. Prior to that question, I’d never tried to capture my thoughts on this topic.