Meet with Randy!

The Most Obvious Thing Most Leaders Miss

If there is one theme that emerges over the almost 500 posts I’ve written it would be this: leadership, done well, is challenging. That’s one of the reasons writing 500-word posts is extremely difficult – I don’t want to provide simple answers to complex issues. However, today is one of the rare exceptions. I want to provide an easy way to improve performance in almost any setting: Share the Score.

The 5 Levers of Change (Part 2) Measurement

I remember a leadership challenge I faced years ago. We had a goal to be ranked #1 by our customers in 25 markets around the country. We had been pursuing this for several years and we knew we were close. When we received our scorecard, we had met our goal in 23 of the 25 markets. The two markets in which we were lagging were my accountability.


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