How do you track your progress and monitor the impact of your actions? How do you know if you are winning? As a leader, you should have an answer to these questions. My answer: look at your scorecard.
Every leader and team should have a scorecard... I tried to convince you of this in my previous post. Today is part one of a post on how you can create a scorecard capable of driving real performance improvement. The following are some concrete ways to add impact to your scorecard.