You Get No Credit for Doing the Wrong Things Well

I’m thankful to say that we’ve been able to assemble a great team at the Chick-fil-A home office. Like many of you, we’ve selected men and women of integrity with a strong work ethic, who also do amazing work. The challenge, especially if you have a team of superstars, is not that they’ll do bad work – it’s that they’ll do the wrong work extremely well!

7 Ways to Help People Catch Your Vision

One of the most critical parts of our role as leaders is helping people see the future as we see it. This is an ever-present challenge. One of the reasons this task is so formidable is that people are different – what resonates with one person may not connect at all with someone else.

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