During an interview last week, I was asked: What’s the biggest insight you’ve had regarding leadership throughout your career?
This week, I’m visiting the Savannah College of Art and Design (SCAD) to learn more about innovation. I’m part of a small group participating in their Innovation Immersion Experience. As a student of innovation and creativity for decades, a visit to SCAD is like a kid going to visit Santa’s workshop.
During an interview last week, I was asked: What’s the biggest insight you’ve had regarding leadership throughout your career? That’s a really good question. How about you – how would you answer that question? The microphone is yours, what would you say?
A couple of months ago, Ken Blanchard hosted a virtual conference. The topic was this: What do you do with people who quit but stay on your payroll? He asked me to create a short video to share my point-of-view on this topic.
Almost 10 years ago, I had the privilege to co-author The Secret with Ken Blanchard, a book about Chick-fil-A’s point of view on leadership. It was a lot of fun doing the book with Ken and even more fun talking to groups all over the world about leadership. What I didn’t expect was the question that I received over and over again… “We’ve read The Secret, what’s next?”
For more than a decade, I’ve used the metaphor of an iceberg to talk about leadership – the 10% above the water line represents the skills of the leader and the 90% below represents their character. The Secret, a book I co-authored with Ken Blanchard, outlines what we believe great leaders do – the skills part of the picture. However, the question I have gotten consistently ever since we started using the iceberg illustration is this, “What are the character traits of great leaders?”