Big Idea: Great Leaders Serve

During an interview last week, I was asked: What’s the biggest insight you’ve had regarding leadership throughout your career? That’s a really good question. How about you – how would you answer that question? The microphone is yours, what would you say?

Quit & Stay?

A couple of months ago, Ken Blanchard hosted a virtual conference. The topic was this: What do you do with people who quit but stay on your payroll? He asked me to create a short video to share my point-of-view on this topic.

Here’s what I had to say about people who quit and stay...

Creating a Leadership Culture

Almost 10 years ago, I had the privilege to co-author The Secret with Ken Blanchard, a book about Chick-fil-A’s point of view on leadership. It was a lot of fun doing the book with Ken and even more fun talking to groups all over the world about leadership. What I didn’t expect was the question that I received over and over again... “We’ve read The Secret, what’s next?”

6 Ways Great Leaders Are Different

For more than a decade, I’ve used the metaphor of an iceberg to talk about leadership – the 10% above the water line represents the skills of the leader and the 90% below represents their characterThe Secret, a book I co-authored with Ken Blanchard, outlines what we believe great leaders do – the skills part of the picture. However, the question I have gotten consistently ever since we started using the iceberg illustration is this, “What are the character traits of great leaders?”

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