Meet with Randy!

Win The Heart

In Chess Not Checkers, I wrote about the most misunderstood and overlooked facet of creating a High Performance Organization: Win the Heart. Leaders mistakenly believe the “soft stuff” will derail their efforts to achieve the organization’s goals – nothing could be further from the truth!

Purpose Matters

From time to time, I have the opportunity to help a team, business or non-profit agency answer the question: Why do we exist? I’m always delighted to help, but the irony is that I never know the answer to the question. All I can do is poke, prod and ask a few questions along the way.

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